Last updated: August 25, 2026
Prompt Consulting Services Corporation provides practical IT consulting, website planning and implementation support, and digital marketing support for small businesses and organizations. Each engagement is based on an agreed scope, priorities, and the information available for the work.
How an Engagement Begins
Prospective clients may contact the Client Services Team to discuss their needs. Before Prompt begins a paid engagement, Prompt and the client will confirm the requested services, scope, timing, responsibilities, and applicable fees in an estimate, statement of work, proposal, invoice, booking confirmation, or other written agreement.
Prompt will begin work in accordance with the accepted written document and after the parties have met any stated payment, access, information, or scheduling requirements.
Invoices and Payments
Prompt issues invoices or estimates for approved services. Unless the accepted written agreement or invoice states different terms, invoices are due within 30 days of the invoice date.
Available payment methods, including any provider-hosted online payment option, are shown on the applicable invoice or payment request. Prompt does not represent that every payment method is available for every engagement.
Scope, Timing, and Client Responsibilities
Service deliverables, target timing, required client information or access, and any third-party costs are identified in the applicable accepted written document. A client’s delay in providing required information, feedback, approvals, access, or third-party credentials may affect delivery timing.
Any additional request outside the accepted scope may require a revised estimate, statement of work, invoice, or other written approval before Prompt begins that work.
Changes, Cancellations, and Refunds
The accepted written document controls the service scope, fees, timing, cancellation terms, and any refund or credit terms for that engagement. Please see the Cancellation, Refunds and Service Delivery Policy for Prompt’s general policy.
Contact
For questions about a prospective or existing engagement, contact the Client Services Team at info@promptconsultingsvcs.com.